Account and data deletion

Trackbook HRMS · Newish Technology

Use this form if you cannot submit a request while signed in. Signed-in users may also send POST /api/users/me/data-deletion-request/. You may contact support@trackbook.co.

What happens after you submit

1. We record the request without confirming publicly whether an account exists.
2. Support may contact you or your employer to verify identity and authority.
3. We review data associated with the account and applicable employer instructions.
4. Eligible data is deleted, anonymized or restricted. We then record the outcome.

This is not immediate destructive deletion. Attendance, payroll, tax, KYC, employment, security, backup or dispute records may need to be retained under employer or legal obligations. Trackbook’s standard retention job targets attendance images older than 60 days; actual deletion timing depends on production scheduling, backups and applicable exceptions.

Data that may be included

Depending on enabled features, the review may cover profile and HR data, face reference/photo and 128-d face template, attendance photos and events, GPS records, Android device binding, KYC/PAN/Aadhaar/bank documents, payroll and loans, tasks, CRM/customer records, chats, meetings and transcripts. See the Privacy Policy for details.